Frequently Asked Questions
We're here to help
All previous questions from real customers. Scroll to the bottom to ask a question of your own.
What is a Scooty Wrap?
A Scooty Wrap is a high-quality, durable vinyl decal designed to cover and stylize the exterior of an electric scooter, adding a personalized touch and an added layer of protection from wear and tear.
They are available in a variety of unique designs and colors, and each wrap is custom-fit to the specific make and model of your scooter; ensuring a perfect fit and seamless application.
Learn more about us.
What scooters do you wrap?
Click the menu at the top of the page and select Step 1: Find My Scooter to open up a drop down menu of all the scooters we currently wrap.
or click Find My Scooter to be sent to the All Scooters Available page.
Will you be wrapping the ________ scooter in the future?
We hope to wrap every scooter model/brand eventually... Follow our socials below to see which templates we are currently working on, or join our mailing list to be notified when new models become available.
Your input helps us determine which scooter model to purchase and create a template for next. So thank you for your submissions!
Can you wrap scooter model ________?
If your model is not listed, we are unable to provide you a Scooty Wrap currently.
Each template is specific to each scooter model... So a wrap for scooter A won't fit scooter B.
We apologize for not being able to wrap your scooter model at this time... but with your input, your scooter might just be the next model we create a wrap template for (every vote matters!). Thank you for your continued support, patience, & love of Scooty Wraps!
Are Scooty Wraps easy to apply?
Yes! Scooty Wraps are made from the best vinyl available, featuring pressure-sensitive adhesive that allows for easy pickup and repositioning for correct alignment, and air release channels that allow even beginners to apply them easily.
However, while Scooty Wraps are designed to be easy to apply, its is still a project that will require time and attention to detail. Customers should expect the installation process to take anywhere from 1-3 hours depending on which scooter they've ordered a wrap for.
Click to see videos of your scooter being wrapped.
Do you ship to ________? How much and how long will it be?
Scooty Wraps ships to most places worldwide. You can test to see if your country is available in the shopping cart.
Shipping costs and times are calculated at checkout using third-party software.
Wraps are printed/shipped out of the United States, so if you are outside of the U.S. Duties will be displayed and will need to be paid before receiving your wrap from the carrier you've selected.
How long will it take to receive my Scooty Wrap after ordering?
At Scooty Wraps, we offer a wide range of designs and to provide the largest variety, we do not hold inventory. Your order will be printed and cut specifically for you, which takes between 4-6 business days on average (for non specialty vinyl orders) before being shipped.
Please review our shipping policy for all details.
Once your order is shipped, you will receive an automated email with tracking information so you can track your order. In some cases orders can take longer, but please feel free to inquire at any point to email@example.com about the current progress.
Shipping times are in addition to production times. Example... if you select 2 day shipping, your wrap will not be arriving in 2 days. Your wrap first needs to be print/cut which takes between 4-6 business days on average before being packaged/shipped.
Therefore a wrap ordered with 2 day shipping would not arrive for 6-8 business days on average.
Do I apply the wrap myself?
Yes, but not to worry, its easier than it looks! Applying a Scooty Wrap is like applying a kit of stickers and each wrap is custom-fit to fit each specific model scooter.
How long does a wrap last?
The expected performance life—that is, the length of time the 3M wrap should look good and stay adhered—is up to 7 years if properly maintained.
To properly maintain:
- Wash whenever the scooter appears dirty. Contaminants allowed to remain on the graphic may be more difficult to remove during cleaning.
- Rinse off as much dirt and grit as possible with a spray of water.
- Use a wet, non-abrasive detergent.
- Rinse thoroughly with clean water. To reduce water spotting, immediately use a silicone squeegee to remove water and finish with a clean microfiber cloth.
Wrap films (just like paint) are degraded by prolonged exposure to sun and atmospheric pollutants, particularly on horizontal surfaces. Whenever possible, store the electric scooter in a garage or at least in a shaded area during the day. At night, protect the scooter from dew or rain, which may contain acidic pollutants (a common problem in many large metropolitan areas).
Can I order a custom wrap?
Yes, but with exceptions. No copyrighted materials will be printed. For example, no Redbull, Eagles NFL, Pokemon, Dragon Ball Z.. No copyrighted material of any kind will be printed, no exceptions.
Examples of acceptable custom wraps would be: company scooters, fleet scooters, custom colors, mix of materials, or own image/pattern. Provide artwork / ai / logo files / labeled diagram to firstname.lastname@example.org.
We are unable to wrap your scooter if it is currently not listed on Scootywraps.com, please submit a future scooter request, or follow our social medias to see which scooter wraps are being released next.
For more details on custom wraps, click the menu at the top of the screen and select Step1 : Find My Scooter, select your model, then navigate to Custom Wraps.
How long does it take to wrap my scooter?
Customers should expect the installation process to take anywhere between 1-3 hours (roughly 1-3 beers) from start to finish depending on which scooter they've ordered a wrap for.
We recommend taking your time and splitting the project up over a couple of days.
What if I make a mistake during the application?
Expect to make a few small mistakes, if you don't make a mistake, you are better than us! No application will be 100% perfect on your first go. We promise any mistakes (if any) will be minor and likely unnoticeable from any small distance.
If you've mangled your wrap to an unusable condition during application we promise to give you a full return, see the return policy. That's how much faith we have in your application abilities.
Can I order replacement pieces in the future, or specific pieces instead of an entire wrap?
Definitely can, just needs to be a half wrap minimum order. Email us at Hi@scootywraps.com your previous order # and we can determine which pieces will fit on a half wrap size for your scooter
Although we offer replacement pieces, we do instead recommend to order an entire new full wrap... as colors may look faded on the old pieces compared to the freshly printed pieces that have had less exposure to the elements.
Whats a half wrap compared to a full wrap?
A half wrap covers half of the exterior surface of the scooter, using half as much material and costing less than a full wrap, which covers the entire exterior surface.
If you'd ever like to order replacement pieces in the future, or would just like to order specific pieces for your scooter, a half wrap is also the minimum order size.
Whats the difference between the types of vinyl styles (Solid Printed Colors, Picture-Perfect Patterns, Specialty, Custom)?
Solid Printed Colors are the Scooty Wrap pre-selected cmyk ink printed color collection. Choose from a variety of colors we thought were nice, or email a cmyk color code to email@example.com to select your own after purchasing that option. (Must be CMYK color code, not RGB).
Picture-Perfect Patterns are handpicked patterns and images that level up the look of your scooter. Want to use your own pattern? Look into the custom wrap option for your scooter.
Custom Wraps are customer selected colors / patterns / images / or company artwork, does not mean a new scooter not listed on Scootywraps.com.
Solid Printed Colors, Picture-Perfect Patterns, and Custom wraps can be ordered with standard Scooty Wrap vinyl in either Gloss or Matte, or with Reflective Gloss or Matte vinyl material.
Specialty Vinyls, choose from the newest and hottest wrap films and finishes. Specialty vinyl colors are brighter and bolder and achieve colors that cmyk ink cannot. Vinyl availability fluctuates and sometimes become unavailable, just in case, have a backup option. Choose between Gloss/Matte/Satin/Color Flip /Texture materials.
Are wraps reflective?
Wraps will only be reflective if you select the "Reflective" variant. The reflective vinyl is unfortunately the most expensive material, but do offer very bright white reflectivity when hit with light at night.
Why do I see a hue of green up close on my reflective wrap?
Due to the reflective properties of the vinyl material, if you look up close you will notice a green hue to your print, this is not a printer error and is 100% normal. The green hue you are seeing is what gives the vinyl its reflective ability and isn't noticeable other than from up close.
Whats the difference between Gloss/Matte/Satin/Color Flip/Textures?
Gloss has the highest light shimmer, then satin, then matte. Matte and satin both have a flatness to them.
Color flip vinyls change colors depending on the angle at which you are looking at them and depending on how lighting is hitting the wrap.
Textured vinyls have a texture appearance, examples are carbon fiber and brushed steel.
What days does Scooty Wraps print?
Wraps are currently only printed Monday - Friday 8AM-5PM. Saturday and Sunday do not count as days towards the 4-6 day average production time, only M-F business days.
Can you wrap my scooter accessories and future parts?
Unfortunately we are unable to wrap your scooter accessories at this time. Creating a new template for an object requires having that object in our possession and several rounds of test prints/applications.
Why was my wrap shipped with this top layer (transfer tape)? Am I supposed to use it?
Technically if you were applying a window or wall graphic you would use the top layer of transfer tape to help you apply the wrap, however in Scooty Wrap instance it is just applied to your wrap to protect the wrap during shipment.
Admittedly it adds a little bit of extra time to the project to remove this layer from each piece, however when it is not applied, the wrap during shipment can and has become attached to the shipping materials during transit and portions of the wrap become ruined. Therefore this top layer is absolutely necessary.
Cut out each piece, slowly remove the top layer, be cautious to not rip pieces, it's not the end of the world if you do.
Can I remove my Scooty Wrap without damaging my scooter?
Absolutely, and the layer underneath should be left with no adhesive residue. It's recommended after 3 years to remove the wrap with heat to make the process easier.
Do you offer Scooter Wrapping as a service? (Will you wrap our scooters?)
Yes, we do offer scooter wrapping as a service in some cases. However, please keep in mind that shipping can be expensive, and we would need to discuss the specifics of your situation to determine if we are able to accommodate your request. Please feel free to reach out to us for more information.
Where do you buy your scooter templates?
We make all of our own templates in-house. It takes a lot of trial and error, as well as many hours of test prints and adjustments, to create a new template for each scooter model. We take pride in our attention to detail and ensuring that each wrap fits perfectly on each individual scooter.
We have our own printer, can we just buy your template and print our own?
We understand the desire to save costs by printing your own wraps, but we cannot sell our templates as they are the result of many hours of trial and error and proprietary techniques. Additionally, our templates are designed to work specifically with our high-quality printing equipment, which produces wraps that meet our high standards of durability and aesthetic appeal. We recommend that you take advantage of our professional wraps for the best results.
Do you accept returns?
While devastated as we would be, we 100% accept returns if conditions are met, check out our returns policy here.