Scooty Wraps Terms & Conditions
You agree that by accessing the Site, you have read, understood, and agree to be bound by all of these Terms of Use. If you do not agree with all of these Terms of Use, then you are expressly prohibited from using the Site and you must discontinue use immediately.
Product mockups
We make every effort to display as accurately as possible the colors and patterns of the products available on the Site. However, we do not guarantee that the colors, and patterns will be accurate or free of errors, and your electronic display may not accurately reflect the actual physical product.
Product availability
All products are subject to availability, and we cannot guarantee that items will be in stock. We reserve the right to discontinue any products at any time for any reason. Prices for all products are subject to change. When an order is receieved, some orders will still need to be sent to our printing partner. Once your order has been shipped, you will start receieving tracking emails.
Purchase and Payment
If your are located outside of the United States, additional taxes & duties may be required before you are able to pickup your package.
Returns and Refund Policy
Damages
We are not liable if damages occur during installation of your Scooty Wrap. Lost, delayed, or damaged shipments is the fault of the courier.
We are not liable to any damages that may occur to your wrap from normal wear and tear.
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at hi@scootywraps.com
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hi@scootywraps.com and send your item to: Scooty Wraps, 1800 Vine Street, Los Angeles CA 90028, United States.
Shipping
To return your product, you should mail your product to: Scooty Wraps, 1800 Vine, Los Angeles CA 90028, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Questions?